My set-up failed me again

General discussion about Gig Performer
1

No communication from 1 keyboard to gp rackspaces

All rackspaces suffered same issue

Win 10
I7 32gb ram
M.2 ssd

Top keyboard sends midi data into gp
All working fine . Midi chan 2

Bottom keyboard sending midi but not getting to rackspaces

Bottom keyboard sending midi data into gp but not showing up on midi in blocks

Both keyboards show Midi data visible in global midi

No midi data appearing from lower keyboard into midi in blocks

On checking rig manager the upper keyboard is talking to to the upper

But the lower keyboard is not talking to the lower in rig manager

I had to load a backup rig manager and relearn the lower keyboard to to get it all working again.

This happened after around playing 20 songs and is not the first time Midi has lost contact

Please help as got 3 major gigs this weekend.
Cheers

2

To troubleshoot, create a simple gig file and:

  • try with another keyboard
  • try that gig file on another computer with the same keyboard
  • try with different cables
  • try without hubs (if using any)

Bottom keyboard sending midi but not getting to rackspaces

Create a screenshot of the Global MIDI monitor.
Then after a MIDI In block insert a local MIDI monitor to see what happens.

I suspect that your keyboard or computer port is the culprit.

3

Midi is appearing in global and green midi light is flashing.

Also midi out on lower keyboard-
I can use midi in or usb and both show working on global separately .

Inputs are fine and show up in rig manager as working they were not talking through rig manager.
Cheers

4

Can’t do much trouble shooting when in live rehearsal
Cheers

5

Forgot to say I saved it in its faulty state but when reloaded it worked fine

6

OK, but you need to do this troubleshooting somewhere. I wrote you what I would do, if I were you. You need to do a series of tests to conclude what in your setup is faulty.

You should be more specific when you describe your issue.
Assuming that with “it” you mean “a gig file” and with “its faulty state” you mean that your gig file somehow became corrupted over time and causing you issues - that doesn’t happen :slight_smile: .

Gig Performer will save your gig file normally and open it normally. It will not have “faulty states”, otherwise that “faulty state” will be saved and manifest itself on every reloading.

Theoretically, you can have issues with a corrupted gig file but that would mean that your HDD or SSD (or RAM) is the culprit, and the gig file would be faulty every time you open it.

1 Like
7

Hiya
Some more info

It has happened with

2 different keyboards on same channel
2 diiferent models of keyboards
2 different computers
2 different gigfiles with same setlist
When using in setlist mode
And when in rackspace mode

Happens approximately after 1 hour playing

Could it be the amount of midi data being sent ? Corrupt data?
After certain amount of time ?

Gonna set up a test rackspace that I can switch to with some midi monitors in.

And also try to record all midi data

also set up a stand alone midi instrument outside of GP to see if data is being received and another midi monitor program that I can switch to if my system faults .

I have also rebuilt my gigfile to be fresh without using the setlist feature for the next 3 shows I have

Cheers

8

Also does it using
2 different usb hubs and different cables.

I have two different rigs with different usb hubs, cables ,computers and different brand of keyboards
Cheers

9

What happens when you open one of the built-in templates, that come along with Gig Performer? Do you have issues with built-in templates?

Or build a simple rackspace when your issue occurs and please upload it here.

10

Hi
Will try that,
But is limited what can be be done in between songs when playing live .
Cheers

11

Also for tomorrow nights gig I’m going to to create seperate 1st half setlist and a 2nd half set to see if if it’s time or midi data related

12

Does this ever happen when you rehearse at home or is your studio or only when you’re performing live?

13

Hiya
Does not happen at home - but I play don’t every song fully (30)

I have my rigs on all day and they dont miss a beat.

Only happens when rehearsing and live playing.

Seems to happen after around 1- 1.5 hours.

Cheers

14

In the middle of your playing? Or after switching to a new song part or song?

15

After switching to a new song

16

Makes no difference to which song- but usually happens around mid second half

17

This is sounding more and more either like hardware failure

1 Like
18

Does - but it does it on 2 different rigs - set ups
Midi is there in global midi and is there in rig manager input

The only way I could fix is to re learn the midi to the output on rig manager then all is working again

19

2 different keyboards on same channel 2
2 different audio interfaces
2 different computers
2 different gigfiles with same setlist
When using in setlist mode
And when in rackspace mode

20

I don’t know this but your symptoms suggest that at some point your MIDI interface is disconnecting for a moment and coming back with a different name so Gig Performer thinks your device has changed.

Still sounds like a hardware issue to me.

1 Like