I need help with an intermittent crash issue with Gig Performer 3. The crash happens on loading the gig as Gig Performer is loading the rack spaces at startup.
I cannot find logs so I can’t tell why this is happening. I’ve submitted the crash report when Gig Performer pops up the crash dialog box. There are no events in Windows Event Logs either with any related errors.
Again, this problem is intermittent. Sometimes the gig loads all the rack spaces without issue. Once the gig is loaded, I have not experienced a crash. It is only on the load operation at startup. The last time it crashed I did note that it was loading a rack space using the GSi VB3-II organ plugin.
This gig always loaded before without problems, so I don’t know if the crash is caused by the recent Gig Performer version update, or, by some Windows Update that has updated dependent DLLs. I find it strange the issue is intermittent.
Is there a mode where I can examine crash logs from Gig Performer?
I have gigs coming up in July and I need a stable, reliable system. Determining where the problem lies is necessary but I don’t see a way to find the information.
Predictive load is turned off.
I see logs in “UnsentCrashReports” but these logs just indicate what modules and threads it is dumping. There are not details regarding what exactly crashed. There must be a “dmp” file somewhere with detailed information.
I can see that Gig Performer crashed once before the update to the new version, so the problem is not specific to the latest version.
Performance mode - loading rack spaces at startup. There are songs in the set list, but that view is not active at startup. Latest version - but as noted above the crashes started with the version just prior so I don’t think it is related to the new version.
Yes - I’ve sent logs. This last time I saved off the zip files prior to the send. Is there an application for reading and analyzing the crash “dmp” file?
Here is one of the crashes. Didn’t know I could upload files to the forum. From what I can see, there is not an offending plugin, but Gig Performer itself is crashing. I can’t read the dmp file.
Were you able to determine it is one of those plugins based on the dmp file contents?
If so, is it in the loading of variations associated with a song in a setlist, or, in the rack space itself?
I’m never sure whether to use vst3 or vst2 versions of plugins. Are vst3 versions less stable?
When I saw it crash in performance mode it was loading the rack space with the VB3-II organ so my guess is that is the plugin.
In Plugin Manager you can disable the vb3 plugin, then load the gig.
When the crash does not occur, you can be fairly sure that you found the bad guy.
What version of vb3 are you using?
The newest 1.1.1?
Yes… VB3-II is the latest version. Not sure if there are vst3 and vst2 versions.
The rack space has several buttons whose purpose is to issue program changes. Not sure if all of these are “firing” during the load and causing a thread related crash.
This gig loaded fine for weeks, but one thing that has changed is adding songs with rack space variations. Not sure if this is the trigger. I’ve removed those song parts to see if the problem goes away.