I am completely confused… Are we talking about Gig Performer 3 or Gig Performer 4?
Please see this thread: How to report issues and ask properly for help?
If you don’t describe what exactly you did, when the problem arose, and don’t answer to our questions (example) I’m afraid that we can’t help you, simply because we can’t see the whole picture.
Please see the linked thread and provide the necessary information for every point.