Win 10 Update 2004 build

A heads up to Win 10 users:

I updated to the 2004 build this morning, and upon completion and launch of GP, I was prompted again for my user name and license code. I was not able to successfully enter my previous code, as GP tells me I have no more activations remaning on that license code.

So it appears that GP is recognizing the new Win 10 2004 build as a different machine… at least it did for me. You might want to deactivate your GP activation prior to upgrading to the 2004 build.

To @dhj can you reset the activations for my account? I had to deactivate the license on my backup machine to get my main machine back up and running. I anticipate you’ll be getting more of these type requests.

The same issue here. It seems that the 2004 is a major update. It re-installed drivers for all the USB(MIDI) devices attached to the Surface Pro.

I’ve just come across the same issue after upgrading to WIn 10 build 2004. I raised a ticket #138 but if someone could reset my activation count that would be great. Currently I can’t start it at all.


2004 is a major update. Considering all the problems going to 1903 and 1909 from the stability of 1809 it is recommended not installing this update until it is stable.

With major OS updates many of the plugin license mechanisms detect they are running on a “different” system and they need to be re-registered.

I installed win 2004 in my dedicated “sandbox” windows partition.

At this time, apart from GP (deactivated before installation), all my plugins work, including those with
iLok or others protections.
I hope I have not forgotten any :grimacing:

I keep on stressing GP with insane handlings while playing Justin Bieber tunes in the audio file player.
Gp is really not spiteful…