Using GigPerformer 3 here:
I’ve been working for a couple of months to get enough of our setlist converted from my old host to GigPerformer to play a show. I thought I had everything wrapped up and ready to go last night for tonight’s show. Unfortunately, I ran into multiple issues at setup and sound check this morning that I am forced to use my old host tonight and not GigPerformer. I’m very disappointed this is the case given the effort I’ve put in so far. Moving to a host that is reported to be more stable is a prime motivator for me making this effort.
The first problem I ran into was during our first sound check song. about 40 seconds in, all my virtual instruments stopped responding. I looked at my monitor and the Gig Performer screen had turned a shaded red with the message that the audio interface had become disconnected or stopped responding and that I either needed to plug it back in or go into options and change it. Note that this is a hardware rig that has performed well for 3 years now. I ended up shutting down the PC, unplugging and replugging all USB cables plugged into the host, rebooting and reloading GigPerformer. This ‘solved’ the initial problem, but then came the next issue.
Second issue was my USB/midi connection to my Korg Kronos appeared to stop working. No virtual instruments in the rack responded to key events in any rackspace. Again, a reboot and reload before THAT problem seemed to be solved. I stuck a midi monitor in between my Kronos midi in plugin and synthmaster. There were no note events showing as received. Additionally, I have a sequence that runs on the Fantom X7 that goes through GigMaster to route to the Kronos. Midi note out events were being sent by the Fantom X, and midi monitor showed them making it into the host, but nothing appears to have been coming out of the midi out plugin to the Kronos. Once again, a reboot ‘fixed’ this problem
Third issue was a widget stopped sending midi commands to my audio interface. I have a standard widget setup on almost every rackspace that allows me to turn my audio send from my wireless headset mic on and off to the front of house by muting the output bus it goes through. This is hooked up to a button on my Roland Fantom X7. The widget button responded as if the midi command from the Fantom X was working, but no command was being sent to my XR18 mixer/interface. Again, this is a midi over USB driver involved, and this has consistently worked for the last 3 years with my other host I’m trying to replace. By the time I got to this issue, I simply had to move back to my other host and move forward for tonight’s show.
In all of my testing at home, while programming all of these songs in GigPerformer, I had NONE of these problems. I was really looking forward to an exciting night. It did not look well in front of my band. Luckily for me, I have swappable drive bays for my PC so I was able to simply swap back for my old host for tonight’s show without any real problem, but that is not a long-term plan.
My normal thought-process would lead me to think ‘power issue’, however I’ve plugged into the same place at this club for multiple other gigs with no issues, and the entire signal chain power is protected by a good UPS.
Any thoughts on how to troubleshoot these issues would be appreciated.