Yeah I’ve had those kind of problems. I go in specifically to make sure I phone home, next thing you know all my plugins are in demo mode and I have to go through some weird steps of going to the Roland Cloud manager, rebooting my machine, and frankly don’t know exactly what it is but it always seems to come back eventually and work fine for a while. But it’s really disconcerting and scary.
For what it’s worth, I’ve made a big stink over on the Roland Cloud forum and got the attention of the Roland employee that monitors that group and he says that has been escalated to the development team. I got lots of support for my members of the group saying that they need to do something to make the licensing model more transparent and tolerable.
Basically what I asked for was two things. One, that it is easily and readily available to see how many days you have left before you need to reactivate again. And secondly, that there is a clear, proactive way to do that such as pushing a button that says “reauthorize” and then getting a message back saying that you have succeeded. Right now, I don’t know what steps to do exactly to get reauthorized.
Thanks very much for the answer. I wrote a mail to the service and said something similar and that I will ask my lawyer if I can give the license back and get my money back I bought a Lifetime Key and I’m not able to use it without problems.
Yep, had this a few times recently as well, although its not just been XV5080, it’s all at the same time. It’s definitely not a time issue, as ive had to do this 3 times with my new MacBook Pro, and have had it less than 5 weeks.
One really annoyance I have is I dont seem to be able to authorise from GP, I have to open Logic and do it from there. I keep a small Logic project handy that just has one of the RC VST’s in it.
Sometimes nothing, the authorise window doesn’t open. Other times it just comes up with an error that the RC server cant be reached. If I try it from Logic there are no issues. This goes back to version 5 last year.
Ive had other Vst’s that ive purchased after using demo mode, but had to go to a DAW to get the Authorisation activated. I have mentioned this in the past in another thread (no idea when but I know I did)
Not a big deal, just though id mention it.
I stopped to use Roland Cloud. When I pay, my purchased thing must work always. I am not available to check how many days I was offline and relaunch an app to reauthorize.
It’s a pity. Zencore pro is very good.
But this crazy way to accuse me when I am a regular user is insane.
Let’s all stop to be slaves of stupid companies!
Who is accusing you, and what of?
Its all very well saying ‘i must have’, ‘i except to have’ etc, and im sure you believe that, but that doesn’t mean a comply has to risk losing revenue to suit you. Why is it insane to protect their software?
I agree it’s a pain, but you moved on, good for you, but dont assume everyone else will. Many people use RC without issues. It seems to be more an issue when you use GP, and thats a very small number of people compared to those that use DAW’s.
I think he’s referring to the implicit assumption that the company has determined that everybody might be a pirate so we’re going to do everything we can to protect our software no matter the impact on honest users.
I’ve not used many DAW’s, but none that I have used have been brought to their knees like GP has. Im not pointing blame, just pointing out that DAW’s, for whatever reason, seem to handle the activation side better than GP. I know some DAW users have had issues, but it’s generally finding the VST has reverted to demo mode for what I can see. Ive said it before, but I have to use a DAW to reactive sometimes.
I agree, the RC system is very random, but I do see why Roland do this so heavy handed. The problem is, there only needs to be a handful of dishonest users and they loose revenue.
Here we find GigPerformer more solid than daws.
RC is a nasty thing that every user here had problems with. Read old posts.
You too are having issues. Strange, isn’t it?
I use every day Komplete, Korg suite, Arturia V collection, Cherry audio synth stack, then PhasePlant, Sampletank, Omnisphere and Keyscape. Never an issue being a paying user.
All of those guys check user identity with a payment and an email when one install their software. After that, you a regular user and can use the software without further checks.
Roland is the only company asking a periodical check. If you forget, after 15 days you start playing in a concert and Zencore blocks your host.
This is criminal.
Because it implies that I am cheating while I paid the subscription.
Again: no other plugin company uses this crazy protection scheme.
I think we should raise our voice.
Well here’s a report that says at the same time RC crashes GP it doesnt crash Logic. Pin that one
I posted before in another thread i was getting GP crashing when i used certain sounds. These same sound worked fine in Logic. Im just saying what I’ve experienced.
If you have ever walked past a door and found it locked, do you take offence that the owner is accusing you personally of being dishonest and so keeping other door locked?
I get that there are issues with RC and yes, they could do a better job, but get over yourself, it’s nothing personal and it’s a fact that people will steal it and use it for free if they can.
I am really not able to understand you (my problem).
I am explaining that when it’s clear that I paid, the owner is myself.
Can you accept a car that asks you a property check every 15 days? Preventing you to drive if you cannot proof you are yourself on line?
Do you find this way of selling you a product acceptable?
I missed to play a song in a concert due to RC policy. I am warning you.
Every 15 days you will find the same trouble you are having now.
No other plugin supplier uses this strategy.
I am asking every YouTuber and every human on the net to convince Roland this is insane.
Because the product is extremely good and price acceptable.
And believe all the users here, it’s not a GigPerformer issue.
I bought a Lifetime Key and I’m not able to use it without problems.
