Requesting help with Mac crash report

kncmps · March 2, 2024, 10:32am

Hi,

Would really appreciate if someone could help me read this crash report - have no idea what I’m looking for!

New to Gig Performer and trying to set up for rehearsals starting on Monday. Had a couple of crashes which are freaking me out a bit. First one was when I loaded a waves sampler which I had no problem finding an alternative for. The most recent crash wasn’t directly after I had loaded anything or even using the program. Was looking at a pdf in the background and it just crashed.

Many thanks for any help!
K

rank13 · March 2, 2024, 10:46am

Did you get a pop up message about the crash? I find the details in these much easier to read, as it clearly identifies which thread crashed, and you can usually see the references to the plugin that caused it.

kncmps · March 2, 2024, 10:53am

Would that be the one that asks if you want to ‘reopen’, ‘ignore’ or ‘report’ the crash?

rank13 · March 2, 2024, 10:55am

Yep, you can access the details and then copy that into a text document and zip it for upload here.

kncmps · March 2, 2024, 11:03am

Thank you - I have done that but can’t upload attachments here as a new user. I’ve just put it on dropbox but let me know if theres a more convenient way.

K

dhj · March 2, 2024, 11:03am

The IPS is fine. Will look at it when I get to my office

kncmps · March 2, 2024, 11:14am

Many thanks

dhj · March 2, 2024, 11:31am

This crash is happening inside the TX16Wx plugin - you might want to reach out to the developer and give them this report.

Crashed Thread:        0  HotFudge  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes:       0x0000000000000001, 0x0000000000000000

Termination Reason:    Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process:   exc handler [2220]

VM Region Info: 0 is not in any region.  Bytes before following region: 4374429696
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      UNUSED SPACE AT START
--->  
      __TEXT                      104bc8000-1086e8000    [ 59.1M] r-x/r-x SM=COW  ...GigPerformer4

Thread 0 Crashed:: HotFudge Dispatch queue: com.apple.main-thread
0   TX16Wx                        	       0x2c9c4e050 0x2c9a18000 + 2318416
1   TX16Wx                        	       0x2c9c4f030 0x2c9a18000 + 2322480
2   TX16Wx                        	       0x2c9c4f3e8 0x2c9a18000 + 2323432
3   TX16Wx                        	       0x2c9c53b64 0x2c9a18000 + 2341732
4   TX16Wx                        	       0x2c9fc3a9c 0x2c9a18000 + 5946012
5   TX16Wx                        	       0x2c9f8c09c 0x2c9a18000 + 5718172
6   TX16Wx                        	       0x2cade7130 0x2c9a18000 + 20771120
7   TX16Wx                        	       0x2cade72ec 0x2c9a18000 + 20771564
8   TX16Wx                        	       0x2cad9e2d4 0x2c9a18000 + 20472532
9   TX16Wx                        	       0x2c9f8ae44 0x2c9a18000 + 5713476
10  TX16Wx                        	       0x2cad97d00 0x2c9a18000 + 20446464
11  TX16Wx                        	       0x2c9c4e2bc 0x2c9a18000 + 2319036
12  TX16Wx                        	       0x2c9c4f030 0x2c9a18000 + 2322480
13  TX16Wx                        	       0x2c9c4f3e8 0x2c9a18000 + 2323432
14  TX16Wx                        	       0x2c9c53b64 0x2c9a18000 + 2341732
15  TX16Wx                        	       0x2c9e5e59c 0x2c9a18000 + 4482460
16  TX16Wx                        	       0x2cacd0c18 0x2c9a18000 + 19631128
17  TX16Wx                        	       0x2cace99b4 0x2c9a18000 + 19732916
18  TX16Wx                        	       0x2cad29198 0x2c9a18000 + 19992984
19  TX16Wx                        	       0x2cad25eb8 0x2c9a18000 + 19979960
20  AppKit                        	       0x18c13ad24 _routeMouseUpEvent + 132
21  AppKit                        	       0x18b74a630 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 384
22  AppKit                        	       0x18b74a2dc -[NSWindow(NSEventRouting) sendEvent:] + 284
23  AppKit                        	       0x18bdf3f00 -[NSApplication(NSEventRouting) sendEvent:] + 1604
24  AppKit                        	       0x18ba4609c -[NSApplication _handleEvent:] + 60
25  AppKit                        	       0x18b6120b0 -[NSApplication run] + 512
26  GigPerformer4                 	       0x1051ac578 0x104bc8000 + 6178168
27  dyld                          	       0x1879ed0e0 start + 2360

kncmps · March 2, 2024, 11:35am

Thanks so much. I was trying out different samplers inside GP a couple of days ago and this one crashed straight away. I thought I had deleted any sign of it from my computer and it wasn’t running in the gig as far as I’m aware but I’ll have another look.

Thanks a lot for the help, much appreciated

dhj · March 2, 2024, 12:41pm

You should report it – that sampler has a good reputation

tripleB · March 2, 2024, 4:40pm

@kncmps are you on an Apple silicon Mac? Are you on the latest official/beta version?

I had similar problems in the past with one of the previous versions (3.5.xxx). Crashs have been known and since then I’m on 3.6. xxxx (beta) and stable

Just saw that there was an official release on Feb. 28, meanwhile…