Best decision! 
When it comes to problem solving, there hardly exists something like “too much information”.
Screenshots also are very useful, or just upload that “whole damn thing”! 
There is a list of guidelines for these cases (the more precise one sticks to them, the better we all can help):
https://community.gigperformer.com/t/how-to-report-issues-and-ask-properly-for-help
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