Every time I open gig performer on my MacBook Pro, it asks me to authenticate with my email address and activation code. This is extremely an unbelievably annoying. No other software on my MacBook Pro makes me authenticate my plug-ins every time I open them up. I am currently running Sequoia 15.1.1 on a M1 pro MacBook Pro.
Gig Performer is not a plugin.
Did you set in the options that plugins should be scanned automatically?
I’m Sorry you’re right. the software just makes me authenticate every time I open it.
Mine does not do that.
I suspect someone will help you shortly. You should probably put in a service ticket.
Jeff
where do I go to put a service ticket
Meh - you probably forgot to give GP full access to your drives so it’s unable to store the information from your first activation. That’s a Mac privacy issue.
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Just off the back of this, whenever I update my MacBook Pro I have to activate GP the first time I use it. It’s like GP sees this as a new device.
Not a big deal, just thought id mention it. Still on Sonoma, im just talking about the minor updates it has had.
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That’s essentially what’s happening
“minor” is relative. Stuff that GP checks can changed from any kind of update. There is no technical way to distinguish between minor or major update. All updates change things (by definition)
Why does nothing else do this then?
If this is by design fair enough, but no other program i use on PC or Mac do this.
Lots of other programs do this and lots of plugins do this as well. And don’t get me started on how a certain set of “cloud” plugins handle licensing!
Companies roll their own license protection schemes. We wanted something where, as long as nothing changes, it would never be necessary to connect to the internet to do a license verification.
We don’t want musicians to get up on stage in front of 10,000 people only to have the product complain that it can’t connect to the internet (or require you to connect to the internet) in the middle of a show.
By nothing else, i mean nothing else I have.
Fair enough, like i said, if it’s by design then that’s my answer.
If cant imagine anyone updates their OS and the goes out in front of 10,000 problem without making sure it works, but sometimes it’s easier to connect to a Wifi hot spot than it is to find the activation information each time, especially if you have left
If I had a dollar for every time we got an “urgent” ticket from someone who upgraded just before a show, I could probably almost retire.
But it’s not just the OS. Customers also upgrade plugins at the last minute only to discover they have to reactivate them or worse they don’t work properly any more because something changed and parameters are not in the same place as they were before so widget mappings break.
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I have this issue as well.
i think the recommended practice is deactivating Gig Performer before an OS update (whether major or minor) then reactivating.