iLok needing to reactivate the plugins is casing crashes when adding VST amp sims

Gp works fine on my main comp but on my laptop when i create a new gig and try to add an amp sim in the wiring view it freezes and crashes. Not sure what setting im missing i am brand new to the sofware and about hf my through the manual.ty for any help

Please upload the crash report

It was an issue with ilok needing to reactivate the plugins. Ty