How to post a crash log on Windows

Here is how to create a full memory dump (instead of the “mini dump”).

For example, if a plugin misbehaves and causes undesirable effects (Gig Performer freezes or crashes), follow these steps:

[1] Run Task Manager,
[2] Right-click on the Gig Performer process:


[3] Click Create dump file (or “Create memory dump file” on more recent Windows builds)

The result will be a very large DMP file. Make sure that you compress it (ZIP, RAR, etc.) as it typically has a very good compression ratio:

zip-compress-the-dump-file

Since the resulting compressed file is still very big to upload it to the forum, make sure to upload this compressed to a file sharing service or your cloud account and share the link. Alternatively, you can use a service such as WeTransfer.

Notes:

  • this detailed report is useful for the devs to see the values of variables being passed around.
  • it is typically used for hard to reproduce issues.
  • you must do this while the application is still in memory; if Gig Performer crashes, then do the procedure above immediately when you see the crash dialog.
  • needles to say, you can do this procedure for any process. It is very convenient to analyze snapshots, especially if an application freezes or is stuck.
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