GP3 crashing at startup

#1

G3 hasn’t worked for me at all - startup dialog says initializing, then crashes.

I’m running a Surface Pro 3 i7, Windows 10. GP2 and GP2 betas (I was a tester) worked fine and I just re-installed GP2 and it runs.

I have a TASCAM US-144 USB sound module and ASIO4ALL driver working fine with other audio apps.

I’ve tried removing old directories and clearing old registry keys to no avail.

Any tricks to try?

Error log attached.


  • System

    • Provider

    [ Name] Application Error

    • EventID 1000

    [ Qualifiers] 0

    Level 2

    Task 100

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2019-02-16T00:36:59.882515700Z

    EventRecordID 323839

    Channel Application

    Computer Io

    Security

  • EventData

    GigPerformer3.exe
    3.0.45.0
    5c51efae
    GigPerformer3.exe
    3.0.45.0
    5c51efae
    c0000005
    00000000001343af
    1028
    01d4c58fafcc8b60
    C:\Program Files\Gig Performer 3\GigPerformer3.exe
    C:\Program Files\Gig Performer 3\GigPerformer3.exe
    f7c47dea-62c9-48b5-a4e2-792e291066e5

    • System
    • Provider

    [ Name] Windows Error Reporting

    • EventID 1001

    [ Qualifiers] 0

    Level 4

    Task 0

    Keywords 0x80000000000000

    • TimeCreated

    [ SystemTime] 2019-02-16T00:37:03.775277500Z

    EventRecordID 323840

    Channel Application

    Computer Io

    Security

  • EventData

    1787413240965717216
    4
    APPCRASH
    Not available
    0
    GigPerformer3.exe
    3.0.45.0
    5c51efae
    GigPerformer3.exe
    3.0.45.0
    5c51efae
    c0000005
    00000000001343af

    \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER26DD.tmp.dmp \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2B72.tmp.WERInternalMetadata.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BA2.tmp.xml \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BA0.tmp.csv \?\C:\ProgramData\Microsoft\Windows\WER\Temp\WER2BDF.tmp.txt
    C:\ProgramData\Microsoft\Windows\WER\ReportArchive\AppCrash_GigPerformer3.ex_196987bb46a15ade1b27ef2a138bbb4cdddebc45_1c76d54a_19b8339e

    0
    f7c47dea-62c9-48b5-a4e2-792e291066e5
    268435456
    e5a0b391bdca16f408ce2adf5e975ce0
    0

#2

You can try to hold down the SHIFT key to prevent the last gig from being loaded in case there is something in your last gig that is problematic.

#3

Is it possible your GP3 download was corrupted?

#4

I initially tried renaming my gp directory thinking it may have been my last gig file, but that didn’t help.

I’ve downloaded and installed the gp3 install file a number of times now with no success.

#5

Were you able to resolve this? Mine just started doing same thing. Sent ticket off to support, but hoping to get resolved sooner than later. Mine was working fine, then started doing this yesterday.

#6

If GP3 was working fine and is now suddenly crashing on startup, even if you’re holding SHIFT key down, then the most likely possibility is that something else on your system changed, possibly screwing up GP3. This could be another program that replaced some of the system DLLs that GP3 uses, or perhaps an update (possibly even behind the scenes) of an anti-virus program that is just blindly killing GP3 whenever it runs.
So can you think of what might have changed on your machine since GP3 was last working? GP3 itself isn’t going to just suddenly stop working by itself, something has to have caused it.

#7

My issue was due to disabling a number of output channels in ASIO4ALL which caused GP to continually crash at startup. I removed ASIO4ALL and GP started with the default driver. I then reinstalled ASIO4ALL and everything worked fine. I’ll leave ASIO4ALL as is for now, and direct my audio to channels 3 and 4.

Try removing your audio driver and see whether GP starts.