Hi! I am experiencing an issue when GP is loading the VSTs at startup on a MacBook Pro. It just stops with showing the EastWest-Opus-Plugin. I am using EastWests Symphonic Orchestra.
And: as long as I am at home connected to my WiFi, everything loads fine at the startup of GP. As soon as I go to our rehearsal room (no Wi-Fi), this happens. If I give a Hot spot to the MacBook from my Phone, it continues loading and all is good.
So far I tried to redo the problem at home: I switched off my Wi-Fi on the MB, restarted GP - all good….I’m confused now ne don’t know how to fix this. What is GP checking on the VSTs during startup?
I also looked for an auto update option in Opus to try to switch it off, but I didn’t find anything.
Does anybody have similar issues? I have to fix this before my next gig, otherwise I can’t use EastWest, and that doesn’t make sense for me.
That’s an east-west issue — presumably they’re wanting to connect to their servers and if they’re doing an infinite timeout, you’re stuck. That said, what happens if you actually turn off your wifi on your Mac when there’s no connection available. One would hope in that case that the East-West developers would have been smart enough to determine there’s no internet connection and just continue.
If that works, you’re good to go but with a possible caveat (depending on East West). I don’t know anything about their licensing system but if they require your Mac to connect to their servers from time to time, make sure you do or you may find your east-west stuff just stops working at some point.
I own two other Opus based EastWest plugin and never had such an issue. Their licensing systme is iLok based, please make sure you don’t use the iLok cloud licensing option but only the computer based license (use you iLok License Manager to check it).
I talked to the EastWest-support and sent some logfiles. After I updated everything to the newest versions it looks like the issue is gone.
Thanks everybody for your support.
That was the answer:
“It looks like there was an issue with the previous version of Opus not updating the licensing .key files but version 1.3.4 updated those/installed those for you so perhaps that’s just what needed to be done to be able to run it offline?”
Hi @alex1974
I am now using EW Opus live with a couple of libraries and have experienced the same problem.
With no access to the Internet, or with WiFi disabled, the plugin pauses on (gig file) startup for about 30-60 seconds before timing out.
I’ve updated to the latest version of the plugin but EW support tells me there is nothing they can do about this and it’s been put in the backlog for a future (unlikely) improvement.
I’m hoping there is something else I can try, maybe to do with iLok itself. Any suggestion, gratefully received. Otherwise I’ll have to write-off EW and any other plugins that follow the same model.
Interestingly, within the iLok interface, it looks like you can deactivate Opus, then drag it onto your computer (rather than cloud) to reactivate the licence. Doing that appears to have fixed the problem.
I also tried this on Slate Digital’s excellent Fresh Air plugin (which does the same thing), but it wouldn’t allow that operation (must use cloud or a physical iLok key).
Yes, I also only use iLok protected plugins if their licence can be installed on a computer. And this way, I never had a single license issue with Opus.
If you switch off wifi when not having an internet connection, GP starts without problems, because Opus runs through (not checking on their servers). I put a sticker „Live WiFi off“ on my MacBook to remember that at a gig
Works fine.
Thanks Alex
Oddly enough for me, that didn’t work (!). It was the deactivation and reactivation that did. It’s such a shame that 99.99% of people negatively impacted by security measures are legitimate users. I guess the same could be said for most security measures, whether software-related or not. At least EastWest have a balanced view, i.e. using iLok but without the need for a USB stick or Internet connection in general use.
