Arturia effects collection crashing GP3 and GP4

It seems the new Arturia FX Collection 2 plugins are crashing both GP3 and GP4. I’ve only done a little investigating - it is the VST3 versions that cause crashes - the VST (I’m assuming VST2) versions do not crash. I suspect it’s an Arturia issue - anyone else using plugs from the new Arturia FX 2 collection? Their FX collection (the original) worked fine. Updated last night and have had troubles since.

Thanks!
Mike Potter

Are you one a Mac or Windows?

I am using the “old”, but only VST.
Do they all crash or only the 3 new plugis?

Thanks djogon - I’m using windows 10.

pianopaul - it is only the vst3 versions and seems to be the ones that were new or updated when I installed FX 2 Collection. I’m running a re-scan now to see if that does anything.

Mike

I should also add that everything seems to work fine in Reaper and ProTools (but those are aax format).

When you set the delayed mode for this VST3 plugins in Plugin Manager, does the crash occur also?

Let me try that. How did I end up putting this in the hardware section? Sloppy mousing?

Okay - set to delayed mode and it still crashes

Mike

An example of one that crashes is the VST3 version of COMP FET76

When does it crash?

Did you submit a crash report to us?

It’s definitely the plugin that’s crashing. Here is the exact information:

<ExceptionAddress>0x7fffff2d595c</ExceptionAddress>
<ExceptionModule>C:\Program Files\Common Files\VST3\Comp FET-76.vst3</ExceptionModule>
<ExceptionModuleBase>0x7ffffedc0000</ExceptionModuleBase>
<ExceptionModuleVersion>1.3.0.2663</ExceptionModuleVersion>

Please contact the people who make the plugin and pass on this information. It may help them find and fix the problem within their code.

I can confirm, it crashes on Mac also

Thread 0 Crashed:: HotFudge  Dispatch queue: com.apple.main-thread
0   com.Arturia.Comp-VCA-65.vst3  	0x000000010ef76201 0x10e647000 + 9630209
1   com.Arturia.Comp-VCA-65.vst3  	0x000000010ec7f2d5 0x10e647000 + 6521557
2   com.Arturia.Comp-VCA-65.vst3  	0x000000010ec0869a 0x10e647000 + 6035098
3   com.Arturia.Comp-VCA-65.vst3  	0x000000010ec31377 0x10e647000 + 6202231
4   com.Arturia.Comp-VCA-65.vst3  	0x000000010ec31a2d 0x10e647000 + 6203949
5   com.deskew.gigperformer4      	0x000000010237299b 0x101d81000 + 6232475
6   com.deskew.gigperformer4      	0x000000010239006a 0x101d81000 + 6353002
7   com.deskew.gigperformer4      	0x0000000102075540 0x101d81000 + 3097920
8   com.deskew.gigperformer4      	0x00000001020784a6 0x101d81000 + 3110054
9   com.deskew.gigperformer4      	0x000000010202a8f3 0x101d81000 + 2791667
10  com.deskew.gigperformer4      	0x00000001024a3feb 0x101d81000 + 7483371
11  com.deskew.gigperformer4      	0x00000001023f6117 0x101d81000 + 6770967
12  com.apple.CoreFoundation      	0x00007fff3968dd52 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
13  com.apple.CoreFoundation      	0x00007fff3968dcf1 __CFRunLoopDoSource0 + 103
14  com.apple.CoreFoundation      	0x00007fff3968db0b __CFRunLoopDoSources0 + 209
15  com.apple.CoreFoundation      	0x00007fff3968c83a __CFRunLoopRun + 927
16  com.apple.CoreFoundation      	0x00007fff3968be3e CFRunLoopRunSpecific + 462
17  com.deskew.gigperformer4      	0x00000001023f99bd 0x101d81000 + 6785469
18  com.deskew.gigperformer4      	0x00000001024ab5f8 0x101d81000 + 7513592
19  com.deskew.gigperformer4      	0x000000010226daf2 0x101d81000 + 5163762
20  com.deskew.gigperformer4      	0x000000010248f41c 0x101d81000 + 7398428
21  com.deskew.gigperformer4      	0x000000010248f137 0x101d81000 + 7397687
22  com.deskew.gigperformer4      	0x0000000102520e8c 0x101d81000 + 7995020
23  com.deskew.gigperformer4      	0x00000001024db658 0x101d81000 + 7710296
24  com.deskew.gigperformer4      	0x00000001024ddaef 0x101d81000 + 7719663
25  com.deskew.gigperformer4      	0x00000001024ddc73 0x101d81000 + 7720051
26  com.deskew.gigperformer4      	0x0000000102505c10 0x101d81000 + 7883792
27  com.apple.AppKit              	0x00007fff36b407a7 -[NSApplication(NSResponder) sendAction:to:from:] + 299
28  com.apple.AppKit              	0x00007fff36c50f3e -[NSMenuItem _corePerformAction] + 312
29  com.apple.AppKit              	0x00007fff36c50cba -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 106
30  com.apple.AppKit              	0x00007fff36c4fbb7 -[NSMenu performKeyEquivalent:] + 412
31  com.apple.AppKit              	0x00007fff370859ab routeKeyEquivalent + 521
32  com.apple.AppKit              	0x00007fff36aa187d -[NSApplication(NSEvent) sendEvent:] + 1161
33  com.apple.AppKit              	0x00007fff368ee5bf -[NSApplication run] + 707
34  com.deskew.gigperformer4      	0x000000010224fe9b 0x101d81000 + 5041819
35  libdyld.dylib                 	0x00007fff73722cc9 start + 1

@sleepiswrong - please include both - the Windows and OSX reports when you contact Arturia so they have more information.

Thanks @pianopaul

Just opened a support case at Arturia with the log from Mac.

1 Like

And right now got a feedback :wink:

What did they say?

They asked if VST and AU is working and they wanted the complete crash log.

OK - I have also sent a message to my contact at Arturia

1 Like

I tried with other VST3 => no crash
Seems not all plugins VST3 are crashing

Just got. an email from Arturia, they Are working in that issue.