5.1.6 Audio Setup bug?

Gig Performer on Windows
1

please see YouTube video link below to hear the error:

your support/comments please.

https://youtu.be/HyECzUh1txQ.

Audio Device: ASIO ASIO4all v2

Sample Rate: 44.1

Buffer sizer: 128 samples

UPDATE: The Problem also persists when I switch to my RME driver and RME USB Interface.

Restarting the computer ‘sometimes’ temporarily fixes the issues….meaning…as long I don’t open any Menus.

I, originally, thought the problem lied with opening just the AudioSetup window; but, the problem starts as soon as I choose ANY submenu and then X-out from the OPTIONS menu.

Background: I have (2) matching Windows 10 computers: One is my primary and the other is a backup: mirror image of primary computer. Before upgrading the Primary computer, both computer were running GP 5.0.2 with no issues. But, since GP 5.1.6 was available, I updated the primary computer to GP 5.1.6 and that’s when I noticed the problems. Luckily, my backup computer is running flawlessly.

2

Please give us a textual explanation as to the issue.

3

First, restart your computer.

Second, the video quality is bad. Please create a screenshot of your audio options.

Make sure that you use an ASIO driver.

4

FWIW, I only make changes in the audio setup in an empty gig file. (I think it stresses the system),

2 Likes
5

Yes, the error seems to happen when I have “preloaded session”.
Let me try your suggestion with a blank session….stand by…

6

Wise decision.

Why it is a wise decision, shows Gig Performer Tip # 9 on Facebook.

3 Likes
7

You’ll have a good reason for using asio4all, but personally I would steer clear from it. In essence it’s just a wrapper around Windows multi media. I’ve used it on and off over the years, but I found it to be rather problematic and prone to failure.

If you’re audio device brings it’s own ASIO driver, I would suggest using that.

The only other reason I can think of for using asio4all, is to make an aggregate device (of separate audio devices).

Of course this is my personal experience and n==1.

8

No, that didn’t work. I made changes in the AudioSet up with no Rackspaces made. As soon as I added a VST and played a note, the issue came back.

9

We definitely need screenshots of what is going on. So many questions….

Is that sound coming form the plugin? Are you using any type of recorded file?
FWIW, in my case, the issue has always been user error (me!).

By the way dhj and npudar are the developers/GP team members (I’m just a lowly user, hah!). So, they certainly know their stuff.

10

hey npudar. I ready that tip #9 on Facebook.

To Clarify: If I have big GP project with 30-40 rackspaces, and I want to change anything in AudioSetup for that project, I just first open a new GP project (with no rackspaces) and make changes in the Audio Setup, save that blank project as, say, “BLANK”. Then, close it. And reopen the big project? I assume this AudioSetup change will be saved for other GP projects.

11

Start Gig Performer with a new Empty gig.
Adjust your audio settings
Open your desired gig file (you can most likely find it in the Recents list).

12

You can hold the shift key while starting. Then you have the option to not-load-last-gigfile

13

Audio setup is a preference for gig performer and not project related