Crash while starting GP

General discussion about Gig Performer
1

While I was opening GP for a gig (show), it crashed and closed.

I had it send the automatic report to you guys.

I could try to figure out where the crash report is and attach it.

Luckily I had time to let all ram unload (Window), shut down the computer, restarted the computer, restarted GP (after waiting a few seconds) and everything seemed to work fine.

Is it possible that starting GP immediately after starting the Windows laptop could somehow overstress ram. (Just throwing this out there). Hopefully this is a one time thing.

2

Please do that

No, but if you had just started it, maybe Windows hadn’t finished initializing everything needed.

3

Is this it?

CrashRpt-Log-20240810-144114-{a5150091-33d4-4196-ab49-2335920fe260}.txt (31.6 KB)

4

No, but it has a reference to the file that we DO need

Creating ZIP archive file C:\Users\jeffn\AppData\Local\GPErrorHandler\UnsentCrashReports\Gig Performer 5_5.0.9\a5150091-33d4-4196-ab49-2335920fe260.zip

5

Hmm, I don’t see any zip file there. I only see logs (text files).

6

Does it sometimes not create the file?

7

If you look at that log, it claims (second line) to have created a ZIP archive. I don’t know why it wouldn’t still be there.
Also, I’m wondering why it failed to send the report (later errors). Was your machine connected to the internet at the time?

Total file size for compression is 14135592 bytes
Creating ZIP archive file C:\Users\jeffn\AppData\Local\GPErrorHandler\UnsentCrashReports\Gig Performer 5_5.0.9\a5150091-33d4-4196-ab49-2335920fe260.zip
Compressing file crashdump.dmp
Compressing file crashrpt.xml
Calculating MD5 hash for file C:\Users\jeffn\AppData\Local\GPErrorHandler\UnsentCrashReports\Gig Performer 5_5.0.9\a5150091-33d4-4196-ab49-2335920fe260.zip
Finished compressing files...OK
[end_compressing_files]
[sending_report]
[sending_attempt]
Sending error report over HTTP...
Preparing HTTP request data...
Calculating size of data to send.
Opening Internet connection.
Connecting to server
Opening HTTP request...
Sending HTTP request...
HttpSendRequestEx has failed.
Error sending HTTP request.
[sending_attempt]
Sending error report over SMTP is disabled (negative priority); skipping.
[sending_attempt]
Sending error report over SMAPI is disabled (negative priority); skipping.
[status_failed]
8

Correct. It makes sense the report did not go out. I was not connected to the internet (at a gig).

But it’s weird there is no zip file.

I feel pretty comfortable the issue was I immediately started GP without giving the laptop time to initialize. So, I’ll wait 30 secs for now on. Does that make sense?

Jeff

1 Like
9

Sure, but I wouldn’t mind if you were connected to the internet and you tried again to crash it so we can see what might be going on

10

Hmm, maybe, although I hate seeing any type of crash on my system (and always have suspicion that the crash itself can cause as issue going forward).

But, I will probably try it. (And I wonder whether I will be starting GP before the laptop connects to the wifi/internet).

Jeff

11

UPDATE:

We’ll the good news: I started up GP as soon as I could after logging into the computer and no crash/problem.

Bad news: I started up GP as soon as I could after logging into the computer and no crash/problem. (So, no further information is available.)

Jeff