Hi fellow GP users! I’m using Omnisphere with GigPerformer on a 2015 MacBook Pro running Mojave, but I’m getting random freezes and audio interface disconnects, about every hour on average, which is really frustrating, as it doesn’t happen often enough to diagnose the problem, but it’s not reliable enough to gig with.
I’m using a Focusrite Scarlett 4i4 3rd Gen audio interface, and a Native Instruments Traktor Kontrol F1 midi controller, both connected directly to the MacBook. Keyboard is connected to the Focusrite Scarlett via traditional midi.
Typically GigPerformer stops responding to the controller, then about 1-2 minutes later I lose audio and get the red “Audio Interface Disconnected” screen for about 30 seconds, then it all re-connects and carries on working.
Any suggestions how I can diagnose and fix the problem? So far I’ve tried different USB-IF certified cables, and checked current drawn from the USB ports (about 300mA for the Kontrol F1 and 530mA for the audio interface - both well within the 900mA that Apple allows for ports on a 2015 MBP).
Beginning to suspect the Kontrol F1 as it’s a very uncommon midi controller (normally it would be a DJ controller, but it has a midi mode, where it supposedly operates as a class-compliant midi device). I like it as it has the right mix of faders and pads for my needs, plus it’s a great form factor that sits on the keyboard nicely, but perhaps it’s just not reliable using it for an application it wasn’t really intended for.